Find Subscriber Lines

Find Subscriber Lines allows you to find a subscriber line that matches a specified set of parameters.

The term Subscriber Lines normally applies to Individual Lines, Business Group Lines, and PBXs. However, a number of different EMS objects share some of the parameters of a subscriber line (in particular the directory number), and so the Find Subscriber Lines feature also returns any of these objects that match the parameters you specify. The full list of objects that it returns is as follows.

Some of these objects (for example a Business Group Number Block or a DID Range) identify a range of directory numbers. If you try to find a subscriber by directory number, Find Subscriber Lines returns these range objects if there is any overlap between the number or number range that you specify and the numbers in the range object. In some cases this means that more than one object can be returned for the same directory number. For example, if there is a Business Group Number Block using numbers 1000 - 1199, with an Excluded Number Range covering numbers 1100-1149, and an Individual Line assigned to number 1101, specifying 1101 in the Find parameters will return all three of these objects.

To find a subscriber line, specify one or more parameters that you want to match on, and choose Find. The lower half of the screen display changes to show all the objects that match the parameters you specified.

Find-Specific Actions
Find To find all the objects that match the parameters you have specified, click on this pushbutton.
Cancel To cancel a Find operation that is in progress, click on this pushbutton.
Reset To reset all the Find parameters back to their defaults so that you can start a new Find operation, click on this pushbutton.
Find more If there are more than 200 subscriber lines matching the parameters that you have specified, the EMS System Explorer initially shows only the first 200. After you have finished with the first 200 subscriber lines, click on this pushbutton to display the next 200, and so on. When you reach the last group of subscriber lines in the list, the Find more pushbutton disappears.

Parameter

Description
MetaSwitch To find subscriber lines on a specific MetaSwitch Network Element, mark this checkbox, and click on the ellipsis symbol at the end of the field to select the MetaSwitch name (as shown in the MetaSwitch Connection and MetaSwitch objects). The drop-down list shows all Integrated Softswitches and Call Agents. To find subscriber lines on all Network Elements, leave the checkbox unmarked.
Directory number To find subscriber lines with a specific directory number, or a directory number in a specific range, mark this checkbox, and choose whether you want to match a specific number or a range of numbers. To find all subscriber lines regardless of directory number, leave the checkbox unmarked. If you want to match on the directory number, specify the number or range as follows.
  • Single Directory Number (default)
    Type the directory number you want to match. This is the full telephone number including the leading zero.
  • Range of Directory Numbers
    Type the first and last directory numbers in the range you want to match.
Device / Gateway name To find subscriber lines on a specific Media Gateway or Subscriber Gateway, or on another local device, mark this checkbox. To find all subscriber lines regardless of which device or gateway they are on, leave the checkbox unmarked. If you want to match on the device or gateway, specify the type of device or gateway and its name, as follows.
  • Access Device on Media Gateway (default)
    This option finds a device on the Media Gateway within an Integrated Softswitch, or on any Trunk / Access Gateway managed by the Call Agent. Type the name of the Access Device you want to match.
  • Subscriber Gateway
    Type the name of the Subscriber Gateway you want to match.
  • ISDN Primary Rate Interface
    This field is used only in the US.
  • Configured SIP Binding
    Click on the ellipsis symbol at the end of the field to select from a list of Configured SIP Bindings.