'Summary Period' Global Personal Communication Manager Service Statistics

The Personal Communication Manager service is not supported in the current version but is included for future use.

There are eight 'Summary Period' Global Personal Communication Manager Service Statistics objects, which each display statistics collected over a different time interval. Note that the summary periods are preconfigured; you cannot change the summary periods or create new 'Summary Period' Global Personal Communication Manager Service Statistics objects. All the 'Summary Period' Global Personal Communication Manager Service Statistics objects have the same fields. All the fields are read only and there are no management actions associated with these objects. However, you can reset all the fields of these objects by clicking on the 'Reset statistics' pushbutton displayed in the Global Personal Communication Manager Service object.


Parameter

Type of statistic

Description
Personal Communication Manager - count of calls sent to a PCM Count Number of calls forwarded to a PCM for processing.
Personal Communication Manager - minimum concurrent calls to a PCM Low The minimum number of concurrent calls to a PCM at any time during the summary period.
Personal Communication Manager - maximum concurrent calls to a PCM High The maximum number of concurrent calls to a PCM at any time during the summary period.
Personal Communication Manager - average concurrent calls to a PCM Gauge The typical number of concurrent calls to a PCM during the summary period.
Personal Communication Manager - count of calls received from a PCM Count Number of calls forwarded from a PCM back to the NE after processing. This may be lower than Personal Communication Manager - maximum concurrent calls to a PCM if a PCM terminates calls itself, or if it rejects calls.
Personal Communication Manager - minimum concurrent calls from a PCM Low The minimum number of concurrent calls from a PCM at any time during the summary period.
Personal Communication Manager - maximum concurrent calls from a PCM High The maximum number of concurrent calls from a PCM at any time during the summary period.
Personal Communication Manager - average concurrent calls from a PCM Gauge The typical number of concurrent calls from a PCM during the summary period.
Personal Communication Manager - count of calls that bypassed a PCM Count Number of calls for which the PCM did not respond, so the call was processed without reference to the PCM.