The Call Logging object is a child of the Call Agent Diagnostics object. There is a single instance of the Call Logging object, which you cannot create or delete. It groups together its Detailed Call Log child objects, and also provides some options to control call logging.
Call logs are viewed using the NE CRAFT scripts; see the Installation and Maintenance Guide for your NE for more details on Call Logs.
Parameter |
Access |
Description |
Concise Call Logging Enabled | Change | This specifies whether concise call logging is enabled for all calls on this Call Agent. Call logs are viewed on the NE using CRAFT scripts. Values:
|
Maximum Enabled Detailed Call Logs | Change | Specifies the maximum number of Detailed Call Log objects that can be created. Range: 0 - 2147483646. The default is 100. Note that although a very large number of Detailed Call Logs can be configured, raising this number above 100 is not recommended. Configuring too many Detailed Call Logs can have a performance impact on the EMS and the NE. The maximum achievable BHCA may be reduced if you configure a larger number of Detailed Call Logs. |