The following statistics are collected for a Business Group.
Parameter |
Type of statistic |
Description |
Lines in use for external calls - number | Count | The total number of lines that are in use for external calls. |
Lines in use for external calls - high water mark | High | The highest number of lines that have been in use for external calls over the summary period. |
Lines in use for external calls - low water mark | Low | The lowest number of lines that have been in use for external calls over the summary period. |
Lines in use for terminating calls - number | Count | The number of lines that are in use for external calls terminating at this Business Group. |
Lines in use for terminating calls - high water mark | High | The highest number of lines that have been in use for external calls terminating at this Business Group over the summary period. |
Lines in use for terminating calls - low water mark | Low | The lowest number of lines that have been in use for external calls terminating at this Business Group over the summary period. |
Lines in use for originating calls - number | Count | The number of lines that are in use for external calls originating from this Business Group. |
Lines in use for originating calls - high water mark | High | The highest number of lines that have been in use for external calls originating from this Business Group over the summary period. |
Lines in use for originating calls - low water mark | Low | The lowest number of lines that have been in use for external calls originating from this Business Group over the summary period. |
Call attempts - external calls | Count | The total number of external call attempts (terminating or originating) that have been made to or from this Business Group over the summary period. |
Call attempts - terminating calls | Count | The total number of external call attempts terminated at this Business Group over the summary period. |
Call attempts - terminating calls answered | Count | The number of external call attempts terminated at this Business Group where the call was answered by a subscriber or handled by a Call Service such as Call Waiting. |
Call attempts - terminating calls rejected as busy | Count | The number of external call attempts that could not be terminated at this Business Group because the target Business Group Line was busy. This includes calls forwarded using Busy Call Forwarding, and calls that were announced using Call Waiting but were not answered. |
Call attempts - terminating calls not answered | Count | The number of external call attempts where the call was not answered, not including those where it was rejected as busy. This includes forwarded calls (except Busy Call Forwarding) and those handled by other call services. |
Call attempts - originating calls | Count | The total number of external call attempts originating from this Business Group over the summary period. |
Call usage - external calls | Usage | The total call usage for all external calls that have been made to or from this Business Group over the summary period, in CCS (Centa Call Seconds). 1 CCS = 100 seconds of total call time. |
Call usage - terminating calls | Usage | The total call usage for all external calls terminated at this Business Group over the summary period, in CCS (Centa Call Seconds). 1 CCS = 100 seconds of total call time. |
Call usage - originating calls | Usage | The total call usage for all external calls originating from this Business Group over the summary period, in CCS (Centa Call Seconds). 1 CCS = 100 seconds of total call time. |
Calls rejected by facility group limit - terminating calls | Count | The total number of external calls terminating at this Business Group that have been rejected because of the Simulated Facility Group limits configured for this Business Group. |
Calls rejected by facility group limit - originating calls | Count | The total number of external calls originating from this Business Group that have been rejected due to the Simulated Facility Group limits configured for this Business Group. |