'Summary Period' Global Message Services Statistics

The following statistics are collected for Global Message Services.


Parameter

Type of statistic

Description
TDM Voicemail - access count Count Number of times the voicemail facility was accessed. This field is valid only if the NE supports TDM as a voicemail delivery method.
TDM Voicemail - count of calls forwarded where call not answered Count Number of times a call was forwarded to the voicemail system because the subscriber did not answer within the specified time. This field is valid only if the NE supports TDM as a voicemail delivery method.
TDM Voicemail - count of calls forwarded when subscriber busy Count Number of times a call was forwarded to the voicemail system because the subscriber was busy. This field is valid only if the NE supports TDM as a voicemail delivery method.
TDM Voicemail - count of failed forwarding attempts Count Number of times that an attempt to forward a call to the voicemail system failed because of a resource shortage. This field is valid only if the NE supports TDM as a voicemail delivery method.
Reminder Calls - number of times attempted Count Number of times a Reminder Call to a subscriber was attempted.
Reminder Calls - number of resource failures Count Number of times a Reminder Call to a subscriber could not be made because of a resource failure.
Reminder Calls - number of times not answered Count Number of times a Reminder Call to a subscriber was not answered (because the line was busy or because the subscriber did not pick up the phone).
Reminder Calls - number of times answered Count Number of times a Reminder Call to a subscriber was answered.
Reminder Calls - number of times configuration accessed through handset Count Number of times a subscriber accessed Reminder Call configuration using the telephone handset.
Reminder Calls - number of times set through handset Count Number of times a subscriber set up a Reminder Call using the telephone handset.
Regular Reminder Calls - number of times attempted Count Number of times a Regular Reminder Call to a subscriber was attempted.
Regular Reminder Calls - number of resource failures Count Number of times a Regular Reminder Call to a subscriber could not be made because of a resource failure.
Regular Reminder Calls - number of times not answered Count Number of times a Regular Reminder Call to a subscriber was not answered (because the line was busy or because the subscriber did not pick up the phone).
Regular Reminder Calls - number of times answered Count Number of times a Regular Reminder Call to a subscriber was answered.
Regular Reminder Calls - number of times configuration accessed through handset Count Number of times a subscriber accessed Regular Reminder Call configuration using the telephone handset.
Regular Reminder Calls - number of times set through handset Count Number of times a subscriber set up a Regular Reminder Call using the telephone handset.