Global Call Pickup Services

The Global Call Pickup Services object is a child of the Call Services object.

The Global Call Pickup Services object contains global configuration parameters and statistics for Call Pickup and Directed Pickup. These services apply only to Business Groups, and not to Individual Lines, MADNs or PBXs. There is a single Global Call Pickup Services object; it is created before delivery of the MetaSwitch NE and you cannot delete it.

To configure the switch to support a particular Call Pickup service, you need to do the following:


Parameter

Access

Description
Call Pickup support Change Inactive Specifies whether the switch is currently configured to support Call Pickup. Values:
  • Configured
    The NE supports the service and subscribers can be configured to use it.
  • Not configured
    The NE does not support the service.
  • Disabled
    The NE supports the service but it is currently suspended so that subscribers cannot use it.
Call Pickup - default Business Group setting Change Inactive Specifies whether Call Pickup is available to all Business Groups. Values:
  • True
    All Business Groups can use the service unless their configuration explicitly disallows it.
  • False (default)
    Business Groups cannot use the service unless their configuration explicitly allows it.
Call Pickup - access code Change Inactive Access code the subscriber dials to answer an incoming call using Call Pickup. Specify a number of maximum 32 digits. (In the UK, access codes are typically 2 - 4 digits.)
Directed Pickup (no barge-in) support Change Inactive Specifies whether the switch is currently configured to support Directed Pickup. Values:
  • Configured
    The NE supports the service and subscribers can be configured to use it.
  • Not configured
    The NE does not support the service.
  • Disabled
    The NE supports the service but it is currently suspended so that subscribers cannot use it.
Directed Pickup (no barge-in) - default Business Group setting Change Inactive Specifies whether Directed Pickup is available to all Business Groups. Values:
  • True
    All Business Groups can use the service unless their configuration (or the configuration of all Business Group Lines within the group) explicitly disallows it.
  • False (default)
    Business Groups cannot use the service unless their configuration explicitly allows it.
Directed Pickup (no barge-in) - default Business Group Line setting Change Inactive Specifies whether Directed Pickup is available to all Business Group Lines. Values:
  • True
    All Business Group Lines can use the service unless their configuration (or the configuration of their parent Business Group) explicitly disallows it.
  • False (default)
    Business Group Lines cannot use the service unless their configuration explicitly allows it.
Directed Pickup (no barge-in) - access code Change Inactive Access code the subscriber dials (followed by the target line's intercom code or a short code corresponding to the intercom code) to answer an incoming call using Directed Pickup. Specify a number of maximum 32 digits. (In the UK, access codes are typically 2 - 4 digits.)
Requested status Read only Specifies whether an administrator has attempted to enable Global Call Pickup Services. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.
Actual status Read only Specifies the current status of Global Call Pickup Services. Values:
  • Enabled
    The object has been enabled.
  • Disabled
    The object has not been enabled or has been disabled.