'No Summary Period' Call Agent Statistics

The following statistics are collected for the Call Agent object.


Parameter

Type of statistic

Description
Number of currently active calls Gauge Number of calls currently active.
Max number of active calls High Maximum number of calls active at the same time since the MetaSwitch NE was last started.
Count of on-switch routing attempts Counter Number of on-switch routing attempts that have been made since the MetaSwitch NE was last started. When the count reaches the maximum value for this field it will wrap to zero.
Count of successful on-switch routing attempts Counter Number of on-switch routing attempts that have been successful since the MetaSwitch NE was last started. When the count reaches the maximum value for this field it will wrap to zero.
On-switch calls - count Counter Number of calls between two on-switch subscribers since the MetaSwitch NE was last started. When the count reaches the maximum value for this field it will wrap to zero.
On-switch calls - average number Gauge Number of calls active between two on-switch subscribers.
Calls from on-switch subscriber to trunk - count Counter Number of outgoing calls from an on-switch subscriber to a trunk since the MetaSwitch NE was last started. When the count reaches the maximum value for this field it will wrap to zero.
Calls from on-switch subscriber to trunk - average number Gauge Number of outgoing calls active from an on-switch subscriber to a trunk.
Calls from on-switch subscriber to IVR - count Counter Number of calls from an on-switch subscriber to an IVR termination (announcement or Call Service menu) since the MetaSwitch NE was last started. When the count reaches the maximum value for this field it will wrap to zero.
Calls from on-switch subscriber to IVR - average number Gauge Number of calls active from an on-switch subscriber to an IVR termination (announcement or Call Service menu).
Calls from trunk to on-switch subscriber - count Counter Number of incoming calls from a trunk to an on-switch subscriber since the MetaSwitch NE was last started. When the count reaches the maximum value for this field it will wrap to zero.
Calls from trunk to on-switch subscriber - average number Gauge Number of incoming calls active from a trunk to an on-switch subscriber.
Calls from trunk to trunk - count Counter Number of transit calls from a trunk to another trunk since the MetaSwitch NE was last started. When the count reaches the maximum value for this field it will wrap to zero.
Calls from trunk to trunk - average number Gauge Number of transit calls active from a trunk to another trunk.
Calls from trunk to IVR - count Counter Number of incoming calls from a trunk to an IVR termination (announcement or Call Service menu) since the MetaSwitch NE was last started. When the count reaches the maximum value for this field it will wrap to zero.
Calls from trunk to IVR - average number Gauge Number of incoming calls active from a trunk to an IVR termination (announcement or Call Service menu).
Multiparty calls - count Counter Total number of calls involving three or more endpoints since the MetaSwitch NE was last started. When the count reaches the maximum value for this field it will wrap to zero.
Multiparty calls - average number Gauge Number of calls active involving three or more endpoints.