There are eight 'Summary period' Call Agent Statistics objects, which each display statistics collected over a different time interval. Note that the summary periods are preconfigured; you cannot change the summary periods or create new 'Summary period' Call Agent Statistics objects. All the 'Summary period' Call Agent Statistics objects have the same fields. All the fields are read only and there are no management actions associated with these objects. However, you can reset all the fields of the 'Summary period' Call Agent Statistics objects by clicking on the 'Reset statistics' pushbutton displayed in the Call Agent object.
Parameter |
Description | |
Number of active calls | Gauge | Number of currently active calls. |
Number of activating calls | Gauge | Number of currently activating calls. |
Number of deactivating calls | Gauge | Number of currently deactivating calls. |
Count of call attempts | Counter | Number of call establishment attempts made during the summary period. |
Count of failed call attempts | Counter | Number of call establishment attempts failed during the summary period. |
Count of failed calls due to routing failure | Counter | Number of call establishment attempts failed, during the summary period, because of a routing failure. |
Count of failed calls due to resource failure | Counter | Number of call establishment attempts failed, during the summary period, because of a resource failure. |
Count of failed calls due to media failure | Counter | Number of call establishment attempts failed, during the summary period, because of a media failure. |
Count of failed calls due to signaling failure | Counter | Number of call establishment attempts failed, during the summary period, because of a signaling failure. |
Count of failed calls due to system congestion | Counter | Number of call establishment attempts failed, during the summary period, because of system congestion. |
Count of calls failed from active state | Counter | Number of calls failed from an active state during the summary period. This count includes all deactivation causes other than normal release. |