Web Services

The Web Services object defines whether this subscriber uses Web Services. This service allows the subscriber to change his or her configuration for certain call services by using a Web-based interface, instead of using telephone access codes and IVR menus.

Each Web Services object is a child of an Individual Line, Business Group Line or PBX object. (Web Services are not available for MADNs or MLHG Pilot DNs.) It is created automatically if the global Web Services object specifies that Web Services is available; you cannot create, delete, enable or disable it.

To allow the subscriber to use Web Services, configure the service and specify an initial password for the subscriber to use. For security reasons, the password is no longer visible once it has been entered.

Most parameters are visible in the EMS System Explorer only when the service is configured.


If you are providing the password to the subscriber, you must communicate it securely to the subscriber. If the subscriber is providing the password to you, you need to ensure that you have done the necessary security checks to ensure that the subscriber is genuine.


Parameter

Access

Description
Web Services - Subscribed Change Specifies whether this subscriber is permitted to use Web Services. Values:
  • True
  • False
Web Services - new password Change The password that this subscriber types at the Web Services interface to log in. The password is not displayed in the EMS and you cannot view it, although you can change it to a new value if necessary. Specify a text string of 6 - 15 characters. The characters you type are displayed on the screen as asterisk (*) characters. If you use the Refresh pushbutton to refresh the object's status, any characters you have typed will be discarded without changing the password.
Web Services - confirm new password Change To confirm that you have typed the new password correctly, type it again in this field. The characters you type must exactly match the characters you typed in the Web Services - new password field. The characters you type are displayed on the screen as asterisk (*) characters. If you use the Refresh pushbutton to refresh the object's status, any characters you have typed will be discarded without changing the password.
Web Services - account type Change This field appears only when you are configuring Web Services for a Business Group Line. Specifies whether the subscriber using this line is an administrator for the Business Group. Choose Use default or specify a value:
  • Administrator
    The subscriber using this line can use the Web Services interface to manage call services for any line in the Business Group.
  • Normal
    The subscriber using this line can use the Web Services interface to manage call services only for his or her own line.
Web Services - service level Change The Web Services service level that applies to this subscriber. See the Integration and Customization Manual for more information about creating customized versions of Web Services to provide different service levels, and the Ancillary Servers Guide for more information about installing different customizations on the Web Server. The service level is a character string, which may contain spaces. Choose Use default or specify the name of a service level configured for the Web Server domain that this subscriber will use. If you do not need to set a service level (if there is only one customization for all subscribers, or if this subscriber will use the main customization), leave this field blank. If you change the service level while the subscriber is using Web Services, the subscriber continues to use the existing Web Services customization; the change does not take effect until the next time he or she logs in to Web Services.
Web Services - blocked Change Specifies whether this subscriber is currently blocked from using Web Services because he or she has made too many incorrect attempts to enter a password. Values:
  • True
  • False
If the subscriber fails to enter a valid password for a number of consecutive attempts that exceeds Web Services - maximum login attempts in the Global Web Services object, the NE automatically blocks the subscriber from using Web Services, and this field is set to True. To remove the block and allow the subscriber to use Web Services again, set the field to False.
Web Services - password change timestamp Read only The date and time at which the subscriber's password was last changed.
Web Services - originator of password change Read only Identifies who made the last change to the subscriber's password. Values:
  • Operator
    The password was last changed by the EMS operator, or was set up by the EMS operator and has not been changed.
  • Subscriber
    The password was last changed by the subscriber.
Web Services - last login timestamp Read only The date and time at which the subscriber last logged in to Web Services.
Web Services - successful logins Read only / Reset The number of times (since this field was last reset) that the subscriber has successfully logged in to Web Services.
Web Services - successful logins reset timestamp Read only The date and time at which the Web Services - successful logins field was last reset to zero.
Alarm state Read only Specifies whether any alarms are currently raised for the Web Services object. Values:
  • Clear
    No alarms are currently raised.
  • Attention Required
    Attention Required - the object is not operating normally, and needs operator intervention.
  • Attend To Dependent
    Attention Required elsewhere - another object on which this object depends is not operating normally.
Alarm state changed timestamp Read only The time at which the Alarm state last changed.
Alarm log correlator - Attend To Dependent Read only Identifier of the log message for the event that caused the last Attend To Dependent alarm state for this object. This field is reset when the Attend To Dependent alarm events field is reset to zero.
Attend To Dependent alarm events Read only / Reset Number of times (since the alarm count was reset) that this object's alarm state has gone to Attend To Dependent.
Alarm events reset timestamp Read only The time at which Attend To Dependent alarm events was last reset to zero.
Diagnostics - API trace - enabled Change Specifies whether API tracing is enabled for this object. Values:
  • True
  • False (default)
Diagnostics - API trace - trace tag Change An optional diagnostics tag inserted into API tracing and PD logging for this object. This tag may include any ASCII characters.