Rules display
At the top of the Rules display are two buttons, and details of how the display has been sorted shown. Each row of the Rules display corresponds to one rule, showing the Fault ID, Summary, default severity of the alarm / log, the new severity (or "No change"), whether the alarm / log is acknowledged or suppressed, and any notes you have provided about the rule.
The following is a summary of the actions you can take; more details of each action are provided below.
- Double-clicking on a row (or pressing Enter) opens a new window showing details of the rule. This allows you to change what severity the rule assigns to the alarm or log, the cause, the effect, the suggested action, and an associated problem description (if any).
- Right-clicking on a row provides a context menu. From this context menu, you can edit the rule (as with Double-clicking), or delete the rule. If you delete the rule, you will prompted to confirm this.
- Left-clicking on a row selects that row.
- Shift-clicking allows you to select a range of rows. First, left click on the row at the top or bottom of the range, then press Shift and click the row at the other end of the range.
- Control-clicking allows you to select or deselect multiple individual rows; pressing the Control (Ctrl) key and clicking on a row will select or deselect it, without deselecting any other rows.
- When you have multiple rows selected, the context menu will allow you to edit the rule that is first in the list. You can delete multiple rules at once, and will be prompted to confirm this, as normal.
- Left-clicking on a column header (such as Fault ID, or Ack'd) sorts the rows based on the value of that column. You can reverse the sort order by clicking again on the column header. The column used for sorting is shown with an asterisk (*) next to its name, and is described at the top right of the alarms display.
- You can change the order of the columns by clicking on the column header and dragging it to the left or right. You can change the width of a column by clicking on the border between two columns and dragging it to the left or right.
- You can create a new rule by pressing the create new rule button at the top of the display. When you press this, a new "Create / edit rule" window opens.
The "create / edit rule" window
A similar window is displayed whether you are creating a new rule or editing an existing rule.
The following details apply when creating a new rule.
- You will need to provide the Fault ID of the alarm / log you want to create a rule for. If you are creating a rule from either the Alarms display or the Logs display, this will be provided for you The Summary and Default severity are filled in automatically when the rule is created. These are the Match criteria.
Because you need to provide the Fault ID, you will usually find it much easier to create a rule using an existing log or alarm in the Logs display or Alarms display.
- If you want to alter the severity of the alarm / log, check the New severity box, and then select the new severity from the drop down box.
- If you want to suppress the alarm / log, check the Suppressed box. For an alarm, this means that it is not displayed in the Alarms display and is not sent to SNMP Alarm Notification Destinations.
- If you want to acknowledge the log, check the Acknowledged box.
- If you want to add any descriptive notes to the rule (for example, to describe who added it or why), fill in the Notes text field. (This text can include accented / international characters as defined in ISO 8859-1.)
- Click OK to create the rule. If the Fault ID does not correspond to a known alarm or log, you will be prompted to correct this.
- Click Cancel to return to the Rules display without creating the rule.
When you edit an existing rule, you will see the same options as for creating a new rule.
- You cannot alter the Match criteria - the Fault ID, Summary, or Default severity.
- You can change the New severity, Acknowledged, and Suppressed options, or the Notes, exactly as if you were creating a new rule.
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When creating, editing, or deleting rules, it may take up to 5 minutes for the changes to be applied to new incoming alarms or logs.
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Deleting rules
To delete a rule, right-click on the rule in the Rules display and select delete from the context menu. You will be prompted to confirm that you want to delete the rule. If you have multiple rules selected, you can delete them all at once.