The Business Group object defines a group of telephone lines (Business Group Lines), typically associated with a small business organization, for which the MetaSwitch NE provides services as though they were connected to a PBX (Private Branch Exchange) rather than directly to the exchange. It is a child of the Business Groups object.
To configure a Business Group, you need to do the following:
Note that the EMS currently includes Tasks to simplify the processes of adding and configuring Business Groups and their child objects. See the MetaSwitch Class 5 Softswitch Tasks Guide for more information.
Object-Specific Actions | |
Export | To export the configuration of this Business Group to a text file, click on the 'Export' pushbutton. See MetaSwitch Class 5 Softswitch Operations Manual: Overview for more details of exporting configuration information. |
![]() |
If you delete a Business Group's child Dialing Plan object, the users within the Business Group will be unable to make outgoing calls or calls within the Business Group (although incoming calls will still be accepted). |
![]() |
If you delete a Business Group that has one or more Business Group Lines allocated, the Business Group Lines will also be deleted. |
Parameter |
Access |
Description |
Business Group name | Change | Unique user-friendly name identifying the Business Group. Specify a name of up to 64 characters. If a name is not specified, the EMS displays a default. |
Persistent Profile | Change | The Persistent Profile that is used as a basis for the configuration of this Business Group and its call services. The default values for many other fields in the Business Group's configuration are taken from the selected profile. If necessary, you can override these defaults for a specific Business Group Line, either by specifying a different profile on the Business Group Line or by setting explicit values. Select from the list of Persistent Profiles that are configured for use by Business Groups, or select Persistent Profile "None" to use the system defaults instead of using a profile. |
Synchronization with profile in progress | Read only | Specifies whether Business Group Line, MADN and MLHG configurations are currently being updated as a result of a recent change to the profile used by this Business Group. Values:
|
Locale | Change | The language variant used for voice announcements played to subscribers in this business group. Values:
|
Number Validation and routing attributes | Change | Attributes used to determine how a call made by the subscriber is routed to the network. You can override this setting for each Business Group Line in the group if necessary. Choose Use default or, if required, select one or more of the following values:
|
Deny all usage sensitive features | Change | Specifies whether subscribers in this business group are prevented from using any call services that are configured with usage sensitive billing. Choose Use default or specify a value:
|
Distinctive alerting | Change | Specifies whether a distinctive ring tone is used for incoming calls to lines in this Business Group, to identify either internal calls (from within the Business Group) or external calls. Distinctive alerting applies both to ring tones when the called number is not busy and to Call Waiting tones when the called number is busy.
The distinctive ring tone used is different from that used for the Priority Call service. If both services are in use and an incoming call is from a number in the subscriber's own Priority Call list, the Priority Call ring tone is used in preference to the business group's distinctive alerting ring tone.
Values:
|
Service suspended | Change | Specifies whether service for this Business Group is currently suspended (subscribers in the group are prevented from making or receiving calls). You can override this setting for each Business Group Line in the group if necessary. Values:
|
Line Class Code 1 | Change | A default code used as a match attribute in number validation and/or routing to provide additional options for routing calls originating from this Business Group. (You can override this value for a specific Business Group Line within the group if required.) Choose Use default or specify any integer value in the range 0 - 2147483646 If you need to perform specific routing for this subscriber's calls, set this code to a value used as a match value for Line Class Code 1 in the appropriate Number Validation Entry or Routing Action. |
Line Class Code 2 | Change | A default code used as a match attribute in number validation and/or routing to provide additional options for routing calls originating from this Business Group. (You can override this value for a specific Business Group Line within the group if required.) Choose Use default or specify any integer value in the range 0 - 2147483646. If you need to perform specific routing for this subscriber's calls, set this code to a value used as a match value for Line Class Code 2 in the appropriate Number Validation Entry or Routing Action. |
Line Class Code 3 | Change | A default code used as a match attribute in number validation and/or routing to provide additional options for routing calls originating from this Business Group. (You can override this value for a specific Business Group Line within the group if required.) Choose Use default or specify any integer value in the range 0 - 2147483646. If you need to perform specific routing for this subscriber's calls, set this code to a value used as a match value for Line Class Code 3 in the appropriate Number Validation Entry or Routing Action. |
Line Class Code 4 | Change | A default code used as a match attribute in number validation and/or routing to provide additional options for routing calls originating from this Business Group. (You can override this value for a specific Business Group Line within the group if required.) Choose Use default or specify any integer value in the range 0 - 2147483646. If you need to perform specific routing for this subscriber's calls, set this code to a value used as a match value for Line Class Code 4 in the appropriate Number Validation Entry or Routing Action. |
Line Class Code 5 | Change | A default code used as a match attribute in number validation and/or routing to provide additional options for routing calls originating from this Business Group. (You can override this value for a specific Business Group Line within the group if required.) Choose Use default or specify any integer value in the range 0 - 2147483646. If you need to perform specific routing for this subscriber's calls, set this code to a value used as a match value for Line Class Code 5 in the appropriate Number Validation Entry or Routing Action. |
Number of directory numbers | Read only | Number of directory numbers that are allocated for use by this Business Group (as part of Business Group Number Blocks). |
Number of free directory numbers | Read only | Number of directory numbers that are allocated for use by this Business Group (as part of Business Group Number Blocks) but not assigned to Business Group Lines. |
Facility Group Limits - external calls | Change | Specifies whether or not limits are placed on the total number of external calls that can be made to or from this Business Group at the same time. Values:
|
Facility Group Limits - maximum external calls | Change | This field is visible only if Facility Group Limits - external calls is set to Limited. Specifies the maximum number of external calls that can be made to or from this Business Group at the same time. Range: 1 - 2147483647. The default is 16. |
Facility Group Limits - terminating calls | Change | This field is visible only if Facility Group Limits - external calls is set to Limited or Unlimited.
Specifies whether or not limits are placed on the number of external calls that can be made to this Business Group at the same time. Values:
|
Facility Group Limits - maximum terminating calls | Change | This field is visible only if Facility Group Limits - terminating calls is set to Limited. Specifies the maximum number of incoming external calls that can be made to this Business Group at the same time. If Facility Group Limits - external calls has been set to Limited, this value cannot be greater than the value specified in Facility Group Limits - maximum external calls. Range: 1 - 2147483647. The default is 16. |
Facility Group Limits - originating calls | Change | This field is visible only if Facility Group Limits - external calls is set to Limited or Unlimited.
Specifies whether or not limits are placed on the number of external calls that can be made from this Business Group at the same time. Values:
|
Facility Group Limits - maximum originating calls | Change | This field is visible only if Facility Group Limits - originating calls is set to Limited. Specifies the maximum number of external calls that can be made from this Business Group. If Facility Group Limits - external calls has been set to Limited, this value cannot be greater than the value specified in Facility Group Limits - maximum external calls. Note that this includes calls forwarded from a Business Group Line or three-way calls set up by a Business Group Line within the group. Range: 1 - 2147483647. The default is 16. |
Business Group Line Attention Required alarms | Read only | The total number of Business Group Line objects (and their child objects) associated with this object that are in Attention Required state. |
Business Group Line Attention Required alarm events | Read only / Reset | The total number of times that the alarm state for a Business Group Line child object has gone to Attention Required. |
Business Group Line Attend To Dependent alarms | Read only | The total number of Business Group Line objects (and their child objects) associated with this object that are in Attend To Dependent state. |
Business Group Line Attend To Dependent alarm events | Read only / Reset | The total number of times that the alarm state for a Business Group Line child object has gone to Attend To Dependent. |
Multiple Appearance Directory Number Attention Required alarms | Read only | The total number of Multiple Appearance Directory Number objects (and their child objects) associated with this object that are in Attention Required state. |
Multiple Appearance Directory Number Attention Required alarm events | Read only / Reset | The total number of times that the alarm state for a Multiple Appearance Directory Number child object has gone to Attention Required. |
Multiple Appearance Directory Number Attend To Dependent alarms | Read only | The total number of Multiple Appearance Directory Number objects (and their child objects) associated with this object that are in Attend To Dependent state. |
Multiple Appearance Directory Number Attend To Dependent alarm events | Read only / Reset | The total number of times that the alarm state for a Multiple Appearance Directory Number child object has gone to Attend To Dependent. |
Multi Line Hunt Group Attention Required alarms | Read only | The total number of Multi Line Hunt Group objects (and their child objects) associated with this object that are in Attention Required state. |
Multi Line Hunt Group Attention Required alarm events | Read only / Reset | The total number of times that the alarm state for a Multi Line Hunt Group child object has gone to Attention Required. |
Multi Line Hunt Group Attend To Dependent alarms | Read only | The total number of Multi Line Hunt Group objects (and their child objects) associated with this object that are in Attend To Dependent state. |
Multi Line Hunt Group Attend To Dependent alarm events | Read only / Reset | The total number of times that the alarm state for a Multi Line Hunt Group child object has gone to Attend To Dependent. |
Summary child alarm state | Read only | Summarizes the alarm status for all children of this object. Values:
|
Export - number of objects exported | Read only | The total number of objects (including child objects) written to the export file so far in the current or most recent export operation. |
Export - status | Read only | The status of the current or most recent export operation, if any. Values:
|
Export - file | Change | The name of the text file (in the EMS User's home directory on the EMS Server) to which configuration information for this object will be exported. The maximum length of the filename is 32 characters. |
Export - log correlator | Read only | If the export status is Failed, this field contains a correlator for the log message that contains details of the failure. Click on the 'go to log' button next to this field to jump to this message in the EMS log viewer window. |
Export - correlator metaswitch | Read only | If the export status is Failed, this field contains the name of the EMS Server or MetaSwitch Network Element that generated the failure log. You may need this information to find the log in the EMS log viewer window. |