The Department object defines a section of the Business Group to which you can assign Business Group Lines or other functions such as MADNs and Short Codes. You can then assign administrator privileges for this department to a particular Business Group Line, without giving them access to the whole group.
Each Department object is a child object of the Departments object. To indicate that a Department is a sub-department of another Department, use the Parent department field.
![]() |
There is no need to define a Department object corresponding to the top-level Business Group. Business Group Lines or other functions that belong to the top-level Business Group are assigned to the group itself rather than to any department. |
![]() |
You cannot delete a Department if one or more Business Group Lines, MADNs and MLHGs, Call Pickup Groups, or Short Codes are assigned to it. |
Parameter |
Access |
Description |
Name | Change | A name to identify this department. This must not match the name of any other Department with the same Parent department field. Specify a string of up to 64 characters, which must not contain forward-slash (/) characters. (This name can include accented / international characters as defined in ISO 8859-1.) The EMS removes any whitespace characters at the start or end of this name. |
Parent department | Create | To specify that this is a sub-department of an existing department within this Business Group, click on the ellipsis symbol at the end of the field, and select the existing department from the list of all Departments configured in this Business Group. To specify that this is a top-level department (immediately below the Business Group), select the entry None. The default is None. You can create a maximum of seven levels of departments, so you will not be able to create this department if its Parent department is already seven levels below the Business Group. |