Profile Message Services

The Profile Message Services object is a child of the Persistent Profile object. It defines a standard set of configuration parameters for Message Services that can be used by one or more subscribers (individual lines, business groups, business group lines, MADNs, MLHG Pilot DNs, or PBXs).

This object appears only if one or more Message Services are configured in the Global Message Services object. The fields in this object relating to each service appear only if the appropriate service is configured in the Global Message Services object. In addition, the alarm fields are visible only if the Voicemail service is configured.

For each field in the profile, you can either specify an explicit value or choose Use default. The default value for each field is normally the same as the system-defined default for the equivalent field if you are configuring a subscriber without using a persistent profile. The only exception to this is that, if you are using the profile to configure a Business Group Line, MADN, or MLHG Pilot DN, the default value is derived from the overall Business Group configuration (which may in turn be derived from a profile used by the Business Group).


Parameter

Access

Description
Voicemail - Subscribed Change Specifies whether this subscriber is permitted to use the Voicemail service. (This service forwards calls to an external voicemail service if they are unanswered or the subscriber's line is busy.) Choose Use default or specify a value:
  • True
  • False
Voicemail - call delivery method Change Specifies the call delivery method used for voicemail. Choose Use default or specify a value:
  • None
  • SMDI
  • TDM
  • SIP
The value you specify must match one of the call delivery methods supported by the switch (specified in the Global Message Services object). If the switch supports transferring calls to voicemail using Call Forwarding, you cannot override this in a profile.
Voicemail - retrieval number Change The telephone number to which subscribers are forwarded when they dial the access code to retrieve messages from the voicemail system. Choose Use default or specify a different number for this subscriber. This must be a full national telephone number including the leading zero.
Voicemail - incoming number Change The telephone number to which incoming calls are forwarded when Voicemail System is enabled. Choose Use default or specify a different number for this subscriber. This must be a full national telephone number including the leading zero.
Voicemail - Voicemail System Line Group Change Specifies the Voicemail System Line Group over which this subscriber accesses the voicemail system. Select from the displayed list of Voicemail System Line Groups.
Voicemail - Application Server Change The Application Server that provides voicemail support for this subscriber. Choose Use default or select from the displayed list of Application Servers that are configured to support voicemail.
Voicemail - indicator notification method Change Specifies the notification method used for indicating the presence of voicemail to a subscriber. Choose Use default or specify a value:
  • None
  • SMDI
  • TCAP (not valid in the UK)
  • SIP
The value you specify must match one of the indicator notification methods supported by the switch (specified in the Global Message Services object).
Voicemail - SMDI Link Change Specifies the SMDI link used for voicemail notifications for this subscriber. Select from the displayed list of Voicemail System Links.
Voicemail - Audible Message Waiting Indicator Change Specifies whether this subscriber receives an audible indicator (Message Waiting dial tone) when a message is waiting at the voicemail system. This field does not apply for SIP subscribers, MADNs, MLHG Pilot DNs, or PBXs. Choose Use default or specify a value:
  • True
  • False
Voicemail - SIP and/or PCM Message Waiting Indicator Change This field applies only for SIP subscribers, or Individual Lines with PCM.
  • For lines which support SIP MWI, this specifies whether this subscriber receives an indicator when a message is waiting at the voicemail system; the way this indicator is presented to the subscriber depends on the type of SIP phone being used.
  • For lines which support SIP MWI and have PCM enabled, this specifies whether MWI is delivered to the PCM application.
  • On all other lines, the value of this field has no effect.
Choose Use default or specify a value:
  • True
  • False
Voicemail - call transfer time Change The time in seconds before incoming calls are transferred to the voicemail system. Choose Use default or specify a value. Range: 0 - 60 seconds. A value of zero indicates that calls are forwarded immediately to the voicemail system. For a MADN, this time is counted from when the call is first received (either added to the queue or immediately offered to MADN members). However, if the MADN has reached its call limit, the call is transferred to the voicemail system immediately.
Reminder Calls - Subscribed Change Specifies whether this subscriber is permitted to use the Reminder Calls service. (This service allows the subscriber to schedule one-off reminder calls.) This field does not apply for MADNs, MLHG Pilot DNs, or PBXs. An Individual Line cannot be subscribed to both Reminder Calls and Off-Premises Extension. Choose Use default or specify a value:
  • True
  • False
Regular Reminder Calls - Subscribed Change Specifies whether this subscriber is permitted to use the Regular Reminder Calls service. (This service allows the subscriber to schedule reminder calls that recur at specified times.) This field does not apply for MADNs, MLHG Pilot DNs, or PBXs. An Individual Line cannot be subscribed to both Regular Reminder Calls and Off-Premises Extension. Choose Use default or specify a value:
  • True
  • False
Alarm state Read only Specifies whether any alarms are currently raised for this object. Values:
  • Clear
    No alarms are currently raised.
  • Attention Required
    Attention Required - the object is not operating normally, and needs operator intervention.
  • Attend To Dependent
    Attention Required elsewhere - another object on which this object depends is not operating normally.
Alarm log correlator - Attend To Dependent Read only Identifier of the log message for the event that caused the last Attend To Dependent alarm state for this object. This field is reset when the Attend To Dependent alarm events field is reset to zero.
Additional alarm log correlator - Attend To Dependent Read only If available, the identifier of the log message for the original event that caused the last Attend To Dependent alarm state for this object. This field is reset when the Attend To Dependent alarm events field is reset to zero.
Attention Required alarm events Read only / Reset Number of times (since the alarm count was reset) that this object's alarm state has gone to Attention Required.
Attend To Dependent alarm events Read only / Reset Number of times (since the alarm count was reset) that this object's alarm state has gone to Attend To Dependent.
Alarm state changed timestamp Read only The time at which the Alarm state last changed.
Alarm events reset timestamp Read only The time at which either the Attention Required alarm events or the Attend To Dependent alarm events was last reset to zero.